In a recent BNET video feature Clara Shih of Hearsay Lab posed this question. Her reasons: 300 million users on Facebook, another 60 mills on iPhone and Twitter and the use of SMS have reduced the value of email.
Watch her video here.
I wonder is Ms Shih has ever responded to a ITT or ever sent a business communications using Facebook and/or Twitter. And if she has, I am more curious to know the response of the receipient.
Email is not dead. And neither is fax.
We are so quick to dismiss a tool based on our personal experience!
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